Feedback & complaints register

Every piece of feedback, every complaint and every compliment is logged here with our response and the action we took. Complaints are never a problem to be managed away — they are how we get better, and they never affect a person's support.

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The register

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Log feedback or a complaint

New entries are saved to this device for demonstration. In production this register is held in our quality system.

What was raised Our response & action (if known) Add to register

Anyone can also raise a concern directly with the NDIS Quality and Safeguards Commission on 1800 035 544. Making a complaint will never affect a person's supports.